This can happen if the device has too many apps running in the background or if the device’s storage is almost full. One of the most common causes of Netflix crashing on your device is a lack of memory. As a last resort, you may need to restart your Wi-Fi router or modem. Use our complete guide on troubleshooting a bad internet connection to resolve this. If nothing else works, you may have a bad internet connection. The easiest way to check this is to open a web browser (or other internet application) on the device and try accessing a site or service other than Netflix.
Streaming video requires a stable and fast internet connection, so you should connect your device to a strong Wi-Fi or a wired network. Before diving into more complicated troubleshooting, ensure that the device you’re using to watch Netflix has a good internet connection.
